Contact Us

For all enquiries, please contact info@chead.co.uk.
We aim to respond within five working days.

Accessibility

This website is run by the Council for Higher Education in Art and Design (CHEAD). This accessibility statement applies to chead.ac.uk.

This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
This means we are working to ensure our website is:

  • Perceivable – content is presented clearly

  • Operable – all functionality is available using a keyboard and assistive tech

  • Understandable – information is easy to read and follow

  • Robust – works with a range of devices and assistive technologies

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of the website are not fully accessible:

  • Some images may not have descriptive or complete alt text

  • Some interactive elements may not be fully optimised for screen reader use

  • Some older videos may lack captions or transcripts

We are continuously reviewing and improving these areas.

What we’re doing to improve accessibility

We are actively:

  • Updating image descriptions and alt text

  • Ensuring all new videos include captions or transcripts

  • Improving keyboard-only navigation

  • Reviewing colour contrast and heading structure

  • Conducting routine accessibility checks

  • Training team members on accessible content creation

If you find an issue not listed here, please let us know.

Feedback and contact information

If you need information on this website in an alternative, more accessible format please contact info@chead.ac.uk

Please include details of:

  • The content you need

  • The format required

  • The page or service you are trying to access

We aim to provide you with an initial response within three working days and will provide clear information about how we will deal with your request.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact info@chead.ac.uk

We aim to provide you with an initial response within three working days and will provide clear information about how we will deal with your enquiry or complaint.

If you feel we have not answered your enquiry or complaint satisfactorily, please contact us again and we will escalate your enquiry or complaint.

If you have reported an issue to us but you’re not satisfied with our response, you can escalate the concern to:

Equality Advisory and Support Service (EASS)

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). They provide advice and assistance on equality and disability rights in the UK.

Website: https://www.equalityadvisoryservice.com/

Technical information about this website’s accessibility
CHEAD are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

We used the following automated accessibility tools, assistive technology and manual testing methods to test a sample of pages of our website. These included:

  • WAVE and other accessibility tools from WebAIM

  • JAWS, NVDA and VoiceOver

  • Manually auditing the alt text of all images

  • Manually checking colour contrast of text

  • Keyboard-only navigation testing

Statement review date

This statement was last reviewed on 19 November 2025 and will be updated regularly.